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- Pay through your MyChart account
- You can pay your bill without loging to Mychart using the QuickPay feature.
- Participate in a Riverview Health payment plan, up to 12 months interest-free
- Enroll in a Commerce Bank external line-of-credit. Through our partnership with Commerce Bank, we offer easy enrollment with: One monthly payment No credit check Zero percent interest rate Terms of 24, 36 or 60 months based on balance
Frequently Asked Billing Questions>>
If you have a question about your bill, please call our customer service representatives: Office Hours: 8 a.m.-6 p.m. Monday through FridayPhone: 317.286.6575Alternate Phone: 800.523.6001
Choosing the Payment Option That Fits
Riverview Health offers several ways to settle a bill, so you can match the method to your situation:
- MyChart: The fastest route for existing patients. Your statements and balances live alongside your health records, and you can review charges before paying. New to the portal? See how to set up MyChart for records, scheduling and billing.
- QuickPay: Ideal if you're paying on someone else's behalf or simply don't want to sign in — all you need is the information from the paper statement.
- Riverview Health payment plan: Spreads a balance over up to 12 months with no interest, arranged directly with our billing office.
- Commerce Bank line of credit: Suits larger balances that need longer terms — 24, 36 or 60 months depending on the amount, with no credit check and a zero percent interest rate.
If Paying Is a Hardship
A payment plan isn't the only form of help. Review the financial assistance options at Riverview Health to see whether you qualify for support with your balance. Before a procedure, you can also request a cost estimate so the bill won't be a surprise.
Understanding Your Statement
Not sure what a charge covers, or whether insurance has finished processing? Start with the frequently asked billing questions, then call customer service at the numbers above during weekday office hours — representatives can explain line items, consolidate questions about multiple visits and set up a payment plan in the same call. General billing information is collected on the main bill pay page.