Remote Access

Riverview Health employees, physicians, and contractors may access most internal resources from external locations and devices. Permission to access resources remotely must be pre-arranged by your manager and the Information Systems department.

To remotely access Riverview Health resources, users must meet the following requirements:

Have a @riverview.org account (username and password)

Have a reliable internet connection (10 Mbps or greater)

VMware Horizon provides authorized Riverview Health users remote access to a virtual desktop in our environment. Most of the internal applications, clinical systems, an other resources will be available within this solution. There are two ways to remotely access a VMware Horizon virtual desktop at desktops.riverview.org:

Open a modern web browser (Google Chrome, Mozilla Firefox, Microsoft Edge)

Microsoft Office 365 provides authorized Riverview Health users remote access to Microsoft Outlook, Teams, Word, Excel, OneDrive, SharePoint, and many other solutions without first having to logon to a VMware Horizon virtual desktop. There are two ways to remotely access Microsoft Office 365 resources at https://s.riverview.org/office:

Open a modern web browser (Google Chrome, Mozilla Firefox, Microsoft Edge)

You must first install the Microsoft Intune Company Portal before securely accessing company resources on your personal device

Download and install the Microsoft Intune Company Portal for your mobile device (up to 5 devices)

Apple iOS: Enroll your iOS device by following these instructions or this 3-minute video

Google Android: Enroll your Android device by following these instructions or this 3-minute video

Download and install additional Microsoft Office 365 applications for your mobile device such as Outlook (email, calendar, directory), Teams (secure text messaging, voice and video conferencing), OneDrive (personal documents), SharePoint (shared documents), and much more.

If you have questions regarding remote access, please contact the Information Systems Help Desk.